FAQ's

Payment & Shipping

You can purchase using all major international credit and debit cards (Mastercard, Visa, American Express), as well as Google Pay, Apple Pay and PayPal.

Our payment portal is 100% secured and completely encrypted, and we do not receive hold or retain any of your card details on our servers.

We ship to pretty much every country in the World.  

We are offering free shipping, and for domestic UK orders it usually takes 2-3 days delivery time following dispatch.

International times vary dependant on location - more specific information will be held on the product pages.

We dispatch the following working day on all orders.  

If you place an order over the weekend, it will be dispatched on Monday.

Delivery times within UK are around 2-3 days.

Dependent on your location. International delivery can take longer, up to 10 days.

Returns and Exchanges

Please find more comprehensive info on our returns policy here

Avenir is committed to product excellence, and stands behind the quality of the products it produces. Our gear is made from quality, durable materials, however from time-to-time manufacturing faults can and do occur.

If you think your product has a suffered a manufacturing fault, please contact us.

Items that are damaged as a result of excessive or long term usage are not considered faulty.

Returned items that have been worn must be laundered before return.

Receipt of unwashed garments may result in your product being returned to sender!

Product Info

Your Avenir gear is made from premium materials and built to withstand life's adventures, but a little extra care will help them last even longer.

Care instructions are printed on the individual garment labels.

Ensure zips and velcro fasteners are closed prior to washing.

Use a warm wash and rinse cycle - usually around 30C.

Only tumble-dry if the care-label states it's safe.

Our clothing generally follow the universal size guides. 

As a general rule, our kit usually follows a fairly streamlined, 'race cut', but we recommend our riders choose their 'normal' size when selecting gear. 

Size details, notes and recommendations will be on the individual product pages. 

Our size guide and sizing notes can be found here.

We exclusively sell direct to our customers via our website.  This allows us to offer the absolute highest quality products for a more competitive price than the rest of the market.

Our kit follows classic and universal sizing templates, so we recommend our riders choose their 'normal' size.

We also offer completely free returns and exchanges, so if something isn't quite right, or you find it isn't for you, no worries at all!  We'll arrange a free return/exchange.

All sizing details are contained on the product pages.

Our Insta page will give a good view of our products out and about, so will give a good idea of the size, look and fit of each garment.

Anything else?

Any other questions, please reach out to us and our team will be more than happy to help.

Social, IM, DM, Live Chat, Email or Contact us here.